**Effective Date: 07/05/2026 

**Company:** Queen City Roofing and Exteriors 

**Website:** [https://www.queencityroofingkc.com](https://www.queencityroofingkc.com)

 

Queen City Roofing and Exteriors (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.

 

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request an inspection, submit a contact form, call us, text us, or otherwise interact with us online.

 

## 1. Information We Collect

 

We may collect the following categories of information:

- Name

- Phone number

- Email address

- Property address

- Service request details

- Insurance-related information you choose to provide

- Communications you send to us

- Website usage information, including device, browser, IP address, pages visited, and referral sources

 

## 2. How We Collect Information

 

We may collect information:

- Directly from you when you fill out a form, request an estimate, or contact us

- Automatically through cookies, analytics tools, server logs, and similar technologies

- From advertising or referral platforms when you submit lead information through those services

- From service providers that help us operate our website and marketing systems

 

## 3. How We Use Information

 

We may use your information to:

- Respond to inquiries and schedule inspections

- Provide estimates and project information

- Communicate about your requested services

- Improve our website, services, and customer experience

- Send appointment reminders, service updates, or follow-up communications

- Process billing or collections where applicable

- Maintain business records

- Detect fraud, abuse, or unauthorized activity

- Comply with legal obligations

 

## 4. Marketing Communications

 

We may contact you by phone, email, or text message regarding your inquiry, appointment, estimate, or related services. By submitting your information, you consent to be contacted using the information you provide, subject to applicable law.

 

You may opt out of marketing emails by using the unsubscribe link in the message or by contacting us directly. Text message and call consent practices should be implemented in accordance with applicable law and your website form language.

 

## 5. Sharing of Information

 

We do not sell your personal information for cash. We may share information with:

- Employees, subcontractors, and project partners involved in serving your request

- Website hosting providers, CRM systems, scheduling providers, analytics providers, and other technology vendors

- Advertising and lead-generation platforms used to manage inquiries

- Insurance carriers, adjusters, or related parties when necessary for a project and authorized by you or permitted by law

- Legal, regulatory, or law enforcement authorities when required

- Professional advisors or collection providers where necessary to enforce agreements or protect our rights

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## 6. Cookies and Analytics

 

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, ad performance, and visitor behavior. These tools may collect technical data about your browser, device, and interactions with our website.

 

You can manage cookie preferences through your browser settings, although disabling certain cookies may affect website performance.

 

## 7. Data Security

 

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet transmission or storage system is guaranteed to be completely secure, so we cannot guarantee absolute security.

 

## 8. Data Retention

 

We retain personal information for as long as reasonably necessary for business, legal, operational, tax, recordkeeping, dispute resolution, and enforcement purposes.

 

## 9. Children’s Privacy

 

This website is not intended for children under 13, and we do not knowingly collect personal information from children through the website.

 

## 10. Third-Party Services

 

Our website may use third-party tools, plug-ins, forms, chat features, maps, call tracking, or analytics services. Those third parties may collect information according to their own privacy policies, and we encourage you to review them.

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## 11. Your Choices

 

You may contact us to:

- Request updates to your contact information

- Ask general questions about our privacy practices

- Opt out of certain future marketing communications

 

Depending on where you live, you may have additional privacy rights under applicable law.

 

## 12. Do Not Track

 

Our website may not respond to browser “Do Not Track” signals in a uniform way because no consistent industry standard has been adopted.

 

## 13. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated effective date.

 

## 14. Contact Information

 

Queen City Roofing and Exteriors 

Website: [https://www.queencityroofingkc.com](https://www.queencityroofingkc.com) 

Phone: 8162370727

Email: valerie@queencityroofingkc.com

Mailing Address: [Insert Business Address]