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Term & Conditions

**Effective Date:** 5/6/2026

**Company:** Queen City Roofing and Exteriors 

**Website:** [https://www.queencityroofingkc.com](https://www.queencityroofingkc.com)

 

These Terms & Conditions (“Terms”) govern your use of this website and your interactions with Queen City Roofing and Exteriors (“Company,” “we,” “our,” or “us”). By using this website, requesting an inspection, submitting a form, or engaging our services, you agree to these Terms.

 

## 1. Website Use

 

This website is provided for general informational purposes only. Nothing on this site constitutes a binding offer, guarantee of coverage, warranty extension, or promise of project approval by an insurer.

 

You agree to use this website only for lawful purposes and not to interfere with the operation, security, or accessibility of the website.

 

## 2. Services

 

Queen City Roofing and Exteriors provides residential and exterior improvement services, which may include roof inspections, roof repair, roof replacement, storm damage assessments, gutter work, siding, and related exterior services, depending on location and project needs.

 

All services are subject to inspection, property conditions, material availability, crew scheduling, weather conditions, and a separate written estimate, agreement, or work authorization where applicable.

 

## 3. Estimates and Scope of Work

 

Any website form submission, phone consultation, inspection, or estimate request does not create a contract for construction services.

 

Project pricing, materials, labor, scope, timelines, and warranty terms will be defined in a separate written agreement signed by the parties. If hidden damage, code-required upgrades, decking issues, ventilation issues, or other unforeseen conditions are discovered, additional work may be required and billed only through a written change order or other written approval.

 

## 4. Scheduling and Delays

 

Any project schedule or anticipated completion date is an estimate only. Roofing and exterior work may be delayed by weather, manufacturer or supplier issues, labor availability, site conditions, permit delays, inspections, insurance-related timing, acts of God, or other events outside our reasonable control.

 

Queen City Roofing and Exteriors is not responsible for losses or damages caused by such delays.

 

## 5. Right of Entry and Site Conditions

 

By requesting services, you authorize Queen City Roofing and Exteriors and its employees, subcontractors, and representatives to access the property as reasonably necessary to inspect, measure, deliver materials, and perform approved work.

 

The property owner is responsible for providing safe and sufficient access to the work area and for protecting or removing fragile, valuable, or sensitive items from interior and exterior areas that may be affected by vibration, dust, debris, or normal construction activity.

 

## 6. Customer Responsibilities

 

The customer agrees to:

- Provide accurate property and contact information.

- Disclose known leaks, prior repairs, and relevant property conditions.

- Maintain utilities and access needed for the project where applicable.

- Obtain association, lender, or owner approvals if required.

- Review and approve change orders when additional work is needed.

 

## 7. Materials and Substitutions

 

Materials listed in an estimate or agreement are subject to availability. If specified materials become unavailable or discontinued, Queen City Roofing and Exteriors may substitute materials of equal or greater quality, color permitting, after reasonable notice when practical.

 

Actual product appearance may vary due to manufacturing variation, lighting, weathering, and surrounding building materials.

 

## 8. Payments

 

Payment terms will be stated in the applicable estimate, invoice, or signed contract. Unless otherwise stated in writing:

- Deposits, progress payments, and final payments are due according to the payment schedule in the project agreement.

- Final payment is due upon substantial completion or as otherwise stated in the contract.

- Late balances may be subject to finance charges or collection costs to the extent permitted by law.

- The customer agrees to pay reasonable collection costs, attorneys’ fees, and court costs if collection action becomes necessary and allowed by the governing agreement and applicable law.

 

## 9. Insurance-Related Projects

 

For storm damage or insurance-related projects, Queen City Roofing and Exteriors may provide inspections, documentation, estimates, scope comparisons, and project-related communications. However, website content is not a promise of insurance approval or coverage.

 

Any insurance proceeds, deductibles, depreciation, exclusions, supplements, or claim decisions remain subject to the terms of the property owner’s insurance policy and the decisions of the insurer.

 

## 10. Cancellations

 

Cancellation rights, if any, will be governed by the signed project agreement and applicable law. Certain residential transactions may provide cancellation rights under state or federal law, and insurance-related roofing contracts in Missouri may require specific cancellation language and notices.[web:4]

 

## 11. Warranties

 

Any workmanship warranty offered by Queen City Roofing and Exteriors will be stated in writing in the project agreement or warranty document.

 

Manufacturer warranties are provided by the product manufacturer and are subject to that manufacturer’s terms, conditions, exclusions, transfer rules, and claim procedures. Except as expressly stated in writing, Queen City Roofing and Exteriors disclaims all other warranties to the fullest extent permitted by law.

 

## 12. Limitation of Liability

 

To the fullest extent permitted by law, Queen City Roofing and Exteriors shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of use, loss of profits, loss of business opportunity, or diminution in property value.

 

To the fullest extent permitted by law, our total liability arising out of website use or services described on the website shall not exceed the amount actually paid to us for the specific services giving rise to the claim, except where a signed contract provides otherwise.

 

## 13. Property Risks and Construction Conditions

 

Roofing and exterior construction can involve noise, vibration, dust, falling debris, temporary exposure during active work, and access limitations. While reasonable care will be used, Queen City Roofing and Exteriors is not responsible for pre-existing conditions, concealed defects, or minor cosmetic effects incidental to normal construction activity, except as otherwise required by law or expressly stated in writing.

 

## 14. Intellectual Property

 

All website content, including text, branding, logos, graphics, layout, and other materials, is owned by or licensed to Queen City Roofing and Exteriors and may not be copied, reproduced, republished, or distributed without prior written permission.

 

## 15. Third-Party Links

 

This website may contain links to third-party websites for convenience. We do not control and are not responsible for the content, security, policies, or practices of third-party sites.

 

## 16. No Professional or Legal Advice

 

Content on this website is general information only and should not be considered legal, insurance, engineering, or tax advice. Customers should consult qualified professionals for advice specific to their circumstances.

 

## 17. Governing Law

 

These Terms shall be governed by the laws of the State of Missouri, without regard to conflict of law principles, except where another jurisdiction’s law is required to apply.

 

## 18. Changes to These Terms

 

We may update these Terms at any time by posting a revised version on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

 

## 19. Contact Information

 

Queen City Roofing and Exteriors 

Website: [https://www.queencityroofingkc.com](https://www.queencityroofingkc.com

Phone: 816-237-0727

Email: Valerie@queencityroofingkc.com

Mailing Address: 1221 W. 103rd St. Ste. 113 Kansas City MO. 64114

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